Digitalisation is today's buzzword. And all areas of our lives are affected by it. Economy, industries, society. But technical developments do not only change how we live together. They change the world we live in. We see this as a chance. This is why we at Nagler & Company shape the future – together with our clients.
The adjustment of a business strategy – with a focus on digitalisation – required the set-up of a new platform for “Deposit A” trading within the Sparkassengruppe. Our tasks: the connection of all trading systems, design and implementation of user experience. To do all this we have involved the users early on and developed the solutions together in workshops.
Nagler & Company has implemented an online platform with fully automated front-to-back workflow, that stretches across all trading system of Sparkasse. So Sparkasse can put in a request for a bond and gets a binding price as an answer. This means: The bond is – right to Sparkasse's SymCorp Dimension System – transacted fully automated and booked. A costumer loyalty of 70 per cent was reached – an absolute showcase!
With the help of a DevOps platform the efficiency was supposed to be increased – and a bank also wanted to fulfil the higher financial supervisions. We have made our goal clear from the beginning and reached it in the end: thanks due Agile project management respectively Scrumban and elements of Design thinking. The dynamic and transparent project structure has also helped us to meet all requirements.
We have automated nearly a fifth of all applications. This translates into an autmatisation rate of 80 per cent of all release activities. The requirements of DevOps in relation to Agile project management have also been addressed – as well as the composition of a mindset for DevOps for digitalisation of this essential IT activity.
Our task was to develop innovative solutions for the digitalisation of a sales and distribution department. And this is what we did – from an idea to the concept (for example design of user experience) until implementation (with the aid of Design thinking aspects, tests and productive use). For technical execution we applied Azure Machine learning technology and NLP components.
The fully automated solution consists of a distribution platform with daily reports: for new opportunities and automated detection of available resources. The result: a significant extension of existing distribution channels, a fundamental increase of capacities and a detailed overview of the market. Everything we have planned with our clients at the beginning of the project.
An efficient recruiting process was needed. We have overseen the project throughout its complete development life cycle – from brainstorming to design of user experience until implementation. The optimised process was realised under specific Design thinking elements, tests and productive use.
The increased efficiency in recruiting was reached with the help of a Voice assistant (Amazon Alexa), that asks the Top 100 questions to applicants. Another communication channel for Gen Y and the best way to filter qualified applicants. Without needing more resources.